Frequently asked questions

General information:

Where will the Forum be held?

The Forum will take place on the 9 and 10 April 2025 at the Radisson Hotel Astana, Sary Arka Avenue 4, Astana 010000, Republic of Kazakhstan.

We recommend the Radisson Hotel Astana, which is the venue for the Forum. Alternatively, the Park Inn hotel is just a 5-minute walk from the Forum location. Please use the provided discount booking forms for your accommodation. More information.

Do you provide hospitality services?

Please contact the Radisson Astana Hotel, who will be happy to help you organise airport transfers and recommend local leisure activities.

Email: reservation.astana@radisson.kz

Direct Phone: +7 7172 67 00 34/35/36

Registration and Payment:

Is there a fee to attend the Forum?

Yes, pre-registration and payment are required to attend. Be sure to check for early bird registration discounts.

Is there a fee to visit the exhibition?

No, entry to the exhibition is free. However, pre-registration is required to access the Forum’s web application and be eligible for prise draws.

What payment methods are accepted for the Forum participation?

You can pay via bank transfer in US Dollars, British Pounds, Euros, or Kazakhstani Tenge, or by credit card (Visa, MasterCard, American Express, China UnionPay (CUP), Discover & Diners Club, eftpos Australia, and Japan Credit Bureau (JCB)). Credit card payments are processed through the Stripe platform.

Can I purchase a ticket to the Gala Dinner separately?

No, tickets for the Gala Dinner can only be purchased as part of a Forum delegate package.

Accessibility and Participation:

Is the venue accessible for wheelchair users?

Yes, the venue is wheelchair accessible. Please let us know your accessibility requirements when confirming Forum participation or registering for exhibition access.

Is smoking permitted at the venue?

Smoking is limited to designated smoking areas outside the hotel and the cigar bar. Smoking is not allowed in other locations on the premises.

Do you provide remote participation option?

The Forum is an in-person event only. However, access to the Forum materials will be available for purchase after the event.

Can I attend the Forum as a non-participating viewer?

Unfortunately, this option isn’t available. However, you are welcome to attend the free Pitch Trucks sessions alongside the exhibition.

Do you provide simultaneous translation?

Yes, registered delegates will have access to simultaneous translation during Forum sessions.

Will I have access to the list of attendees?

Yes, registered participants (excluding exhibition-only attendees) will receive access to our Forum web application prior to the event. This app allows you to view participant profiles, exchange digital business cards, schedule 1-on-1 meetings, and more. Exhibition visitors will have a limited app view with exhibitor information and schedule of the open events.

Dietary Preferences:

How do I inform you of my dietary preferences or allergies?

Please provide detailed information about your dietary preferences or allergies in the comments field when registering for the Forum. To ensure your needs can be met, please note that the venue requires 3-5 business days’ notice.

Event Materials:

Will presentations and other materials be available after the Forum?

Registered Forum delegates will have access to presentation slides, video recordings of keynotes and Pitch-Up sessions, and photos. These materials will be available approximately two to three weeks after the Forum concludes.